• “”Interplay added a high-participation and high visibility marketing component to our Teradata Conference that really made a difference in the success of the event.

    Interplay was instrumental in creating what our client said was their ‘best conference ever’, and we would highly recommend them for creating an active marketing message during any event.

    - Carole Riddle, National Account Manager   Seattle Hospitality Services

Lowering Barriers and Discovering Differences at Starbucks

Starbucks was looking for a facilitation and discussion tool that went past the usual teambuilding techniques and awkward discussions about personal differences. They wanted a more engaging participatory method for assimilating teams, starting difficult discussions, and building relationships between new employees.

The Solution

After a review of the type of client learning scenarios, facilitation needs, and countless hours of testing, Interplay created Similar & Different, a survey and card-based learning activity that initiates discussion and realization around topics such as diversity, cooperation, crucial conversations, and appreciation. An online survey of employee likes, dislikes, opinions and personal preferences result in a tailored set of Similar and Different cards and facilitator question sets. In a series of flexible rounds, employees safely reveal assumptions and opinions while providing a facilitator with room for directed discussion around a selected topic.

The Result

Originally designed for a single use, Similar and Different has been repeatedly used to begin discussions, reconnect cross country teams, and a multitude of development objectives at Starbucks. Similar and Different is available for your diversity training, crucial conversations, and numerous organizational development uses.

Here’s what Ellen Kliafkov, former Director of Partner Development has to say about this multi-purpose experiential tool:

Interplay created a great activity, tailored to my needs.

Similar and Different is a multi-purpose tool that I use for team assimilations, reconnecting individuals, and jump starting difficult discussions.

The combination of activity, intriguing questions, and visual appeal shortens the distance to open discussion in a safe and fun atmosphere. I’d recommend Interplay for a customized development solution!